Dealing with High Desert Bioscience is easy. Look below for our standard order and payment policies. But if you have a problem, give us a call and we will work it out.
|ordering methods -|
|Ordering may be done online, or by e-mailing, faxing or calling in your order.|
|ordering online -|
You may order online, via the shopping cart, any items listed on the web site and pay online with a credit card. We accept VISA, MasterCard and American Express.
Purchase Order: We accept purchase orders from universities, government agencies and Fortune 500 companies; terms are 30 days net. Others may apply for an account with our simple credit application. Either call 520-456-9095 or download a credit application form, complete it and FAX to 520-842-1507. We will provide a response in 1 to 2 business days.
International Orders: International customers using purchase orders must pay invoices via wire transfer. For international customers paying via standard wire transfer, orders less than USD 500.00 will be subject to a USD 20.00 service. Contact High Desert Bio at 520-456-9095 for further information.
Credit Card: You may purchase using a credit card. We accept Visa, Mastercard and American Express
|Unless the customer requests otherwise, High Desert Bioscience will prepay and add shipping via UPS ground.|
|customer satisfaction -|
|High Desert Bioscience wants you to be completely happy with your ordering experience. We endeavor to ship quality products on time and as you ordered. If you are dissatisfied or find a mistake with your order, please contact us. We will do everything possible to make it right for you. Please contact us at 520-456-9095 for further assistance.|
|Product returns will be accepted only within 30 days of shipment. Products will not be accepted without obtaining a Return Goods Authorization number (RGA#) from High Desert Bioscience. When calling for an RGA number please provide the appropriate invoice number, purchase order number, and date of order. We can be reached at 520-456-9095.|